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Frequently Asked Questions
What is ID.me?
ID.me is a trusted technology platform that partners with a number of government agencies and healthcare providers to provide secure digital identity verification. In other words, it makes sure you're you – and not someone pretending to be you – when you request access to services online.
How does ID.me work?
ID.me helps simplify how individuals securely prove or share their identity online using remote verification that is quick and convenient. ID.me is also FREE for all members. There is no fee for using any features on the ID.me platform.
Click here for more information on how ID.me works!
Is my ID.me information secure?
Yes, ID.me protects all data with stronger encryption than many financial institutions. ID.me is also one of only three companies certified by the U.S. Government to enable citizens to access sensitive information from federal agencies.
Click here for more information on how your data is protected.
How do I verify my identity through ID.me?
It will depend on your group affiliation and the verification option you choose. Different verification steps and documents may be requested for different groups.
Click here for more information.
How will I know if I am ID.me verified?
Once ID.me has reviewed your documentation, you will receive an email indicating whether or not your status was verified, and guidance on the next steps if the verification was unsuccessful.
I am already registered with ID.me. How do I receive my discount?
Congratulations on becoming ID.me verified! To receive any eligible discounts, make sure to verify using the ID.me button above or in checkout. Once you verify, you will be redirected back to soylent.com, and your discount will be automatically applied to your cart.
Do ID.me discounts work on all Soylent products?
ID.me discounts are not eligible on select Soylent products including:
• Soylent Merchandise
Please note that ID.me discounts cannot be combined with other discounts or promotional offers.
Where can I learn more about ID.me?
Click here to visit the ID.me Help Center for more information or contact us at firstname.lastname@example.org.